Cairn steps up to the Mark

17/05/2013

Cairn has signed up with HouseMark for the provision of benchmarking services designed to enhance and compliment our… read more »

Very Sheltered Housing Proposals

01/05/2013

Cairn, along with other providers of supported housing for older people, are experiencing increasing challenges in continuing to… read more »

Planning our next Customer Conference

25/04/2013

Two years ago we held our first ever tenants' conference in Inverness.  The event was a success, everyone… read more »

Cairn Attention Spring Newsletter

23/04/2013

Our latest edition of Cairn Attention is now available to view. In it you can find out how to get… read more »

Cairn's Easter Opening Hours

22/03/2013

Our Offices, including sheltered courts and retirement housing courts, will be closed for the Easter Holiday.  Offices will… read more »

Pitstop at Jewson brings a speedy new service to tenants

18/03/2013

Cairn has appointed Jewson as its preferred supplier in the Highlands.  The builders' merchant offered the Association a… read more »

Cairn in Caithness

06/03/2013

Cairn Housing Association has announced plans for Caithness which include an extensive improvement programme for its existing homes… read more »

Cairn recognised for e-learning at Excellence Awards

14/02/2013

Our implementation of e-learning for staff and customers has been recognised at the Chartered Institute of Housing's Excellence Awards.… read more »

Fin first-foots Cairn as new Head of Business Improvement

09/01/2013

Fin Smith has been appointed to our Senior Management Team in the new position of Head of Business Improvement.… read more »

Spotlight on Cairn

08/01/2013

The SFHA have turned their focus on Cairn for the latest  Spotlight magazine.  Spotlight… read more »

Cairn Attention Winter 2012

18/12/2012

Our latest newsletter is now available to download.  Cairn Attention Winter 2012. We… read more »

Customer Focus Report

04/12/2012

Our Customer Focus Report for July, August and September 2012 is now available to download. … read more »

Talks about Welfare Reform

19/11/2012

The Government has brought in changes to the way Welfare Benefits, including Housing Benefit, are going to be… read more »

Cairn are growing and mo-ing

12/11/2012

In another effort to publicise and encourage sponsorship for the Movember initiative, Cairn is proud to confirm that… read more »

Director of Customer Services Appointed

02/11/2012

Cairn has announced the appointment of John Davidson to our Executive Team. John is currently Head of… read more »

Our New Complaints Handling Procedure

26/10/2012

Our definition of a complaint is: 'An expression of dissatisfaction by one or more members of the public about… read more »

Cairn in the Park hits the right note

15/10/2012

Full Cairn in the Park Conference Report now available. Tenants, staff and partner organisations gathered… read more »

Celebrating new homes for the Black Isle

08/10/2012

Cairn marked the recent completion of its new build development in Culbokie by inviting members of the local community… read more »

New Chairperson and Vice Chairperson appointed

25/09/2012

There was a mix of change and continuity at Cairn last week. At our Annual General Meeting held… read more »

Cairn in the Park Tenants' Conference

24/09/2012

Our tenants' conference is on Friday 5th October at the Alona Hotel, Strathclyde Country Park. Places have… read more »

2012 Annual Report now available

07/09/2012

Our latest Annual Report is now available to download here read more »

New Cairn HomeWorks Repairs Service

07/08/2012

We have launched a brand new housing maintenance service.   The new Cairn HomeWorks service… read more »

The Future of Right to Buy in Scotland

09/07/2012

The Government are seeking views on proposals to further reform the right to buy.   The Scottish Government… read more »

Welfare Reform and Money Advice

03/07/2012

Two new pages have now been added to our website to assist our tenants and other customers to… read more »

The Scottish Housing Regulator wants to hear your views

28/06/2012

The Scottish Housing Regulator (SHR) is asking for your views on its proposed report to tenants on their… read more »

Cairn Wins National Award

05/06/2012

Cairn has received a National Housing for Older People Award from the Elderly Accommodation Counsel for the third… read more »

New Repairs Partnership Launched

03/05/2012

Cairn and Rodgers & Johnston launch new partnership. Cairn's Chief Executive, Jason MacGilp said:  "We carried out… read more »

Come on Board ......

12/04/2012

Are you interested in joining our Board?  We are looking for voluntary members to contribute to… read more »

Gathering in Gala Brings People Together in the Borders

27/02/2012

In February, Cairn Housing Association worked with four other housing associations to host a ground-breaking event for older… read more »

Milestone for Cairn's Highland Handyperson Service

01/02/2012

The Handyperson scheme set up by Cairn Housing Association in May 2009 has just reached its 1000 th… read more »

Scottish Business Diversity - Bronze Award for Cairn

20/12/2011

Cairn Housing Association was presented with the Bronze Award in the Employer of the Year category at the… read more »

Customer Focus Report

01/12/2011

We have produced our third Customer Focus Report  for the period of July, August and September 2011.… read more »

SPEAKOUT

18/11/2011

Homeless Action is a forum made up of representatives of New Start Highland, Albyn Housing Society, Calman Trust,… read more »

Cairn Attention Hot Off The Presses

20/10/2011

The latest edition of Cairn Attention is now available to download .  In addition to this edition… read more »

Cairn HA announces its new Chief Executive

21/09/2011

Cairn Housing Association has announced the appointment of its new Chief Executive, Jason MacGilp.  Jason is currently Regional… read more »

Latest Customer Focus Report now available

15/09/2011

Our second Customer Focus Quarterly Report is now available for download.  Click on the link to read… read more »

Frank Coutts Court Residents Association prepares for the “It’s Your…

15/08/2011

An assessor from the prestigious It's Your Neighbourhood campaign, run by Keep Scotland Beautiful, has visited Frank Coutts… read more »

Highland Region Tenants' Conference Feedback

02/08/2011

In June 2011 we held our first tenants' conference in Inverness for tenants from the Highland Region.  Delegates… read more »

Have your say on our new Customer Care Service Standards

01/07/2011

Over the last year Cairn Housing Association has been developing a range of different Service Standards which will… read more »

Cairn HA celebrates its first Highland Region Tenants' Conference

22/06/2011

Tenants from across the Highland Region gathered at the Lochardil House Hotel in Inverness on 16 June for… read more »

Highland Region Tenants' Conference

17/05/2011

Highland Region Tenants’ Conference The Lochardil House Hotel in Inverness will host our first tenants’ conference on 16… read more »

Tenant Participation Special Edition now available

07/04/2011

The latest edition of Cairn Attention, the Cairn HA newsletter, is now available to download. For this… read more »

Tenants Nominate Cairn HA for EAC Award

16/02/2011

Cairn Housing Association has received an award for the second year running for their sheltered housing services.… read more »

Tenant Satisfaction Survey (General Needs Tenants)

14/01/2011

To access the Tenant Satisfaction Survey (General Needs Tenants) please click on the following link http://www.surveymonkey.com/s/GFZMQ88  this… read more »

Avoid Burst Pipes!!!

21/12/2010

Winter Preventative Measures to avoid burst pipes   The cost and personal inconvenience caused… read more »

Winter 2010-2011 Edition of Cairn Attention Now Available for Download

06/12/2010

The latest edition of Cairn Attention , the Cairn HA newsletter, is available for download. … read more »

Winter Help and Advice from the Scottish Government

19/11/2010

PREPARING FOR WINTER Last winter Scotland experienced some of the coldest weather and the worst… read more »

Results of Consultation on Draft Property Management Policy Now Available

05/11/2010

The results of the consultation on the Draft Property Management Policy have been studied and are available for… read more »

Cairn HA appoints new Chairperson and Vice Chairperson

23/09/2010

At the Annual General Meeting held on 17 September 2010, Marion Notman stood down after 7 years as… read more »

REPAIRS SERVICE NEWSFLASH

09/09/2010

Due to unforeseen circumstances Connaught Partnership Ltd is no longer able to provide a responsive repair service to… read more »

ALLPAY SERVICES BACK UP AND RUNNING

13/08/2010

The allpay service is now fully operational. We apologise for the earlier inconvenience and thank you… read more »

IMPORTANT INFORMATION RE ALLPAY

04/08/2010

IMPORTANT INFORMATION FOR USERS OF ALLPAY SERVICES Unfortunately Allpay are experiencing problems with the functionality of Webconnect… read more »