At Cairn we are committed to providing our tenants with plenty of opportunities to get involved and help to shape, influence and improve the services we deliver.
We have a dedicated Communications & Engagement Team that works hard to ensure that our tenants are involved wherever possible.
Your knowledge and understanding of the issues affecting you, your families and neighbours, could be invaluable in making sure we focus our attention and efforts on the things that matter most to you.
We invite you to get involved as little or as much as you like, and so we have different levels of involvement, to suit your needs and the amount of time you may have available.
Ways to get involved
As a member of Cairn you can attend our Annual General Meeting where you have the opportunity to stand as a Board Member. Our volunteer Board Members meet monthly to govern and take strategic decisions about the organisation.
Being a member of this team involves scrutinising and examining Cairn’s services to ensure all tenants are getting the best service. They also play an important role by contributing towards major decisions.
This group meets quarterly and gives us feedback on customer service and local operational issues.
After contacting us or using one of our services you report your findings back to us by filling out a short form. The key to it all is that your identity is kept secret from staff.
This group ensures that our major letters, leaflets and newsletters are written in plain English, well designed, easy to read and informative. Involvement is by email.
If your name is on the register we may contact you occasionally to consult on policies or invite you to events.
You could become involved with an existing tenants group. If there isn’t a group nearby, you could consider setting one up.