Business Support Manager

We are looking for an experienced individual to fill an exciting role within our Business Services Team.

This post will give the successful candidate the exciting opportunity to help shape the future of Cairn Housing Association.  Working with our recently appointed Customer Experience Manager and ICT and Digital Transformation Manager, this postholder will help deliver our change programme which is focussed on improving services to customers and our digital offering.

The postholder should have a background in business planning, performance management and have a strong knowledge of service improvement techniques such as customer journey mapping.   The business support manager will also lead our Communications and Engagement team which will be key to ensuring our projects are delivered successfully.

For further information please see the job description or contact Morag Boyter Director of Business Services

A Basic Disclosure Scotland check is required for this post.

Please download the job description (available below) for full details on the role. To apply for this job, please see the ‘Apply Now’ section.  Please note that we do not accept CV’s.

Cairn HA strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.

You can download an Employment Application Form for this post in PDF format, or you can apply online.