Cairn Housing Association

Affordable homes, for everyone

Useful documents

Our resources library contains most of the publications and documents that we produce – from tenants’ newsletters to annual reports to strategies and policies.

Accounts

Report and Financial Statement for the year ended 31 March 2019

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Report and Financial Statement for the year ended 31 March 2020

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Report and Financial Statement for the year ended 31 March 2021

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Report and Financial Statement for the year ended 31 March 2022

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Report and Financial Statement for the year ended 31 March 2023

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Report and Financial Statement for the year ended 31 March 2024

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Assurance Statements

Annual Assurance Statement 2020

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Annual Assurance Statement 2021

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Annual Assurance Statement 2022

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Annual Assurance Statement 2023

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Annual Assurance Statement 2024

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Board Minutes

2022/01, Joint Board for Cairn and Ancho Meeting Minutes

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2022/03, Joint Board for Cairn and Ancho Meeting Minutes

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2022/05, Joint Board for Cairn and Ancho Meeting Minutes

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2022/09, Cairn Board Meeting Minutes

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2022/09, Joint Board for Cairn and Ancho Meeting Minutes

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2022/11, Joint Board for Cairn and Ancho Meeting Minutes

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2023/01, Joint Board for Cairn and Ancho Meeting Minutes

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2023/03, Joint Board for Cairn and Ancho Meeting Minutes

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2023/05, Joint Board for Cairn and Ancho Meeting Minutes

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2023/08, Joint Board for Cairn and Ancho Meeting Minutes

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2023/09, Joint Board for Cairn and Ancho Meeting Minutes

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2023/11, Joint Board for Cairn and Ancho Meeting Minutes

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2024/01, Joint Board for Cairn and Ancho Meeting Minutes

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2024/03, Joint Board for Cairn and Ancho Meeting Minutes

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2024/05, Joint Board for Cairn and Ancho Meeting Minutes

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2024/08, Joint Board for Cairn and Ancho Meeting Minutes

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2024/09, Cairn Board Meeting Minutes

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2024/11, Cairn Special Board Meeting Minutes

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2024/11, Joint Board for Cairn and Ancho Meeting Minutes

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2024/11, Joint Board for Cairn and Ancho Strategy Day Minutes

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2025/01, Joint Board for Cairn and Ancho Meeting Minutes

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Business Plan

Business Plan 2024 – 2027

Download (pdf | 5mb)

Forms

Alterations and Improvements Form

Download (pdf | )

Assignation Application Form

Download (pdf | )

Joint Tenancy Application Form

Download (pdf | )

Lodger Application Form

Download (pdf | )

Mutual Exchange Application Form

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Mutual Exchange Form: Highland Area

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Permission to Keep a Pet Form

Download (pdf | )

Governance

Application for Membership Form

Download (pdf | )

Board Recruitment Policy

Download (pdf | )

Cairn Company Rules

Download (pdf | )

Membership Policy

Download (pdf | )

Standing Orders

Download (pdf | )

Leaflets

Antisocial Behaviour

Download (pdf | 332kb)

Exchanging your Home

Download (pdf | 326kb)

Helping to Keep You Warm

Download (pdf | 359kb)

How to Pay Your Rent

Download (pdf | 340kb)

Improvements & Alterations

Download (pdf | 327kb)

Involving our Customers

Download (pdf | 312kb)

Making a Complaint

Download (pdf | 226kb)

Medical Adaptations

Download (pdf | 314kb)

Repairs to your Home (North)

Download (pdf | )

Repairs to your Home (South)

Download (pdf | )

Service Charges

Download (pdf | )

Welfare Benefits and Money Advice Service

Download (pdf | 341kb)

What Happens if I Fall Behind with my Rent?

Download (pdf | 339kb)

Other useful documents

Contracts Register

Download (Other | 15kb)

Housing application brochure

Download (pdf | )

Scottish Secure Tenancy Agreement

Download (pdf | )

Significant Performance Failure

Download (pdf | )

Policies

Complaints Handling Procedure

Download (pdf | )

Lettings Policy

Download (pdf | )

Procurement Policy

Download (pdf | )

Rent Policy

Download (pdf | )

Rightsizing Scheme Policy for Highland Tenants

Download (pdf | )

Strategies

Asset Management Strategy

Download (pdf | 5.84Mb)

Customer Excellence Strategy

Download (pdf | 5.08Mb)

Customer Involvement Strategy

Download (pdf | 3.04Mb)

Development Strategy

Download (pdf | )

Equality, Diversity and Inclusion Strategy

Download (pdf | )

Health & Safety Strategy

Download (pdf | 1.96Mb)

Marketing & Communications Strategy

Download (pdf | 1.41Mb)

People Strategy

Download (pdf | 3.45Mb)

Procurement Strategy

Download (pdf | 142kb)

Tenant Handbooks

Repair Handbook

Download (pdf | )

Tenant Handbook

Download (pdf | 2MB)

Your guide to keeping safe in your home

Download (pdf | )
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