Looking after your home – and you
We all need a home where we feel safe and secure. More than just a roof over our head, somewhere we can make into our own place.
We go further. With our homes, you also feel properly looked after.
Unlike private landlords, we don’t give you the keys then disappear. Or make it difficult for you to get hold of us when anything goes wrong.
We have developed the Cairn Property Standard, which ensures every home let by us is maintained to the highest quality, and, if there any problems, we react quickly and efficiently to resolve them.
Your wellbeing is hugely important to us. We know the frustration and stress that issues with your home can bring. So our maintenance teams are on hand round the clock to swiftly sort out any issues you have with your property.
Creating a sense of community
Our mission is to provide more affordable homes to more people.
Homes that increase your feelings of independence and happiness. Homes that increase your quality of life.
And part of that is doing more to create communities of homes, so you feel part of something bigger.
Our Community Fund provides our developments with financial support to hold events that bring residents together. Projects to improve their neighbourhoods, to benefit kids and elderly residents alike. You can find out more about our empowering community projects here.
People make Cairn
Our friendly, helpful staff are always on hand to talk with you: by phone, email, webchat, social media or through our dedicated online self-service portal, My Cairn.
We have on-site staff if you need that extra level of support in our sheltered and retirement properties.
Or if you want advice budgeting, managing money or help in the benefits process, our Benefits Advisors can offer you expert help.
We’ve been accredited with the prestigious Customer Services Excellence award because of our efforts to always be there for you.