Court Coordinator (MacEwen Court)
We are looking for an experienced individual to fill an exciting role within our Customer Service Team.
Cairn Housing Association requires a Court Coordinator to provide a high standard of customer service to our tenants, customers, and colleagues, while maintaining the day-to-day running of the Court in accordance with Cairn HA’s policies and procedures.
Duties and responsibilities include delivering housing management services within the court in accordance with policy and procedure, to deliver a high level of customer service whilst maintaining compliance to Health and Safety, to meet our agreed KPI’s, SLA’s and legislative requirements. Promoting the court and services, show prospective tenants around flats & facilities to assist with achieving full occupancy of the Court and maintaining awareness of housing requirements within the Court and advise Housing Officer of any potential tenancy changes to minimise void loss and ensure accurate records are kept.
The successful applicant will have a significant level of experience in delivering a customer focused service, have an awareness of Health and Safety and security requirements, the ability to maintain records and of GDPR requirements. Knowledge of MS Office Applications line management experience would be beneficial.
Educated to a HNC level or above would be desirable however is not essential.
A Basic Disclosure Scotland Scheme check is required for this post.
Please see Job Description below for further information on the role.
To apply for this job, please complete an application form online. Should you require any assistance please phone our head office on 0800 990 3405 or email recruitment@cairnha.com. Please note that we do not accept CV’s.
Cairn HA strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.
A registered Scottish Charity SC(NO):016647
Application documents
You can download an Employment Application Form for this post in PDF format, or you can apply online.