Customer Service Advisor – 6 Months Fixed Term Contract
We are looking for experienced individual to fill and exciting role within our Customer Service Team, Cairn Connect.
Cairn Housing Association is a national provider with over 4,300 units in management across Scotland.
Cairn Housing Association requires a Customer Service Advisor to be the first point of contact for all enquiries to the Association. The role involves providing an excellent and consistent service to all internal and external customers, using different communication channels and promoting future digital and ongoing changes within the organisation.
Providing a first point of contact for all enquiries and to have a vast knowledge of all departments within the organisation ensuring correct and efficient responses are delivered against our agreed service standards and key performance indicators.
The successful applicant will have experience of providing excellent front-line customer services within a contact centre environment.
A Basic Disclosure Scotland Scheme check is required for this post.
Please download the job description for full details on the role.
To apply for this job, please complete an application form online. Should you require any assistance please phone our head office on 0800 990 3405 or email recruitment@cairnha.com. Please note that we do not accept CV’s.
It is intended that interviews will take place week commencing 18th September 2023 in Edinburgh.
Cairn HA strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.
A registered Scottish Charity SC(NO):016647
Application documents
You can download an Employment Application Form for this post in PDF format, or you can apply online.
