Customer Service Advisor
We are looking for experienced individuals to fill two exciting roles within our contact centre.
Cairn Housing Association is a national provider with around 3,200 units in management across Scotland.
Customer Service Advisor x 2
- Permanent Position
- 17.5 hours per week
- Vacancy 1: Monday 10.30am – 2.00pm, Tuesday 9am – 5pm and Wednesday 9am – 5pm
- Vacancy 2: Wednesday 10am – 2pm, Thursday 9am – 5pm Friday 9am – 4:30pm
- The salary for these posts is £19,447 to £24,309 per annum (pro rata). Maximum entry point is £21,392 per annum (pro rata) dependent on qualifications and experience.
- Based in Edinburgh
Cairn Housing Association requires Customer Service Advisors to be the first point of contact for all enquiries to the organisation. The role involves ensuring customer focused and efficient responses are provided from our contact centre.
The successful applicant will have experience of providing excellent front-line customer services within a contact centre environment.
A Basic Disclosure Scotland Scheme check is required for this post.
For further information and to apply visit www.cairnha.com/vacancies or email recruitment@cairnha.com. Alternatively you can phone our 24 hour recruitment line on 0131 524 2547 (please state clearly which vacancy you are applying for).
Closing date for receipt of completed applications 1st September 2018
It is intended that interviews will take place week commencing 5th September 2018 in Edinburgh.
Cairn strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.
A registered Scottish Charity SC (NO) 016647.
Application documents
- Missing Attachment
You can download an Employment Application Form for this post in PDF format, or you can apply online.