From Wednesday 4 November, we’ll be trialling reduced phone opening hours as we move towards more digital ways of keeping in touch with our tenants.
Our new phone opening hours will be:
- Monday: 9am – 4pm
- Tuesday: 9am – 4pm
- Wednesday: 9am – 12 noon
- Thursday: 9am – 4pm
- Friday: 9am – 4pm
On Wednesday afternoons, our phone service will be available for emergency repairs only.
Other ways to contact us
You can still get in touch with us by email, webchat or through My Cairn, our online tenant portal.
My Cairn allows you to manage your tenancy online, including reporting and tracking repairs, viewing your rent account, accessing letters and updating your personal details.
If you haven’t registered yet, it’s quick and easy to get started. Simply visit My Cairn and use your account number to set up your account.
Thank you for your understanding as we trial these changes.
