We have rebuilt your online tenant portal, My Cairn, from scratch to offer an improved experience with a better design and access to new online services. The all new and improved My Cairn has been developed in-house by the Cairn team, which means we can quickly respond to your ideas and feedback with new features….
News
Financial guidance for tenants
We understand that this is a worrying time for many people and that you may be suffering from a loss of income. We know that some of you may be worried about your rent as well as other bills. We want to reassure tenants that we will not be taking legal action to evict tenants…
Cairn Housing Association and Pentland Housing Association pause partnership discussions
Cairn Housing Association and Pentland Housing Association are pausing partnership discussions that would have seen Pentland homes and services transferring to Cairn. At a time when social housing providers are responding to the significant challenges posed by the Covid-19 coronavirus pandemic, the focus of both organisations must be on ensuring essential services are provided to…
Phone lines now working
We were experiencing some problems with our phone lines this morning. They’re now back up and running and our team is ready to take your call. Our apologies for any inconvenience.
Cairn Housing Group named one of UK’s best employers
Cairn Housing Group is celebrating after being named once more as once as one of the best companies to work for in the UK. The Edinburgh-headquartered organisation was named in the list of the 100 best not-for-profit employers in The Sunday Times Best Companies Awards – the third year running it has picked up the…
Cairn Pledges Support To Take Tech Into Its Homes
Cairn Housing Association has signed up to a collaborative initiative that aims to develop and foster new technology-based solutions to help to drive improvements in its service to tenants. The Technology Enabled Care Charter (TEC) is a national programme, funded by the Scottish Government and hosted by the Scottish Federation of Housing Associations, which provides…
Craft Group Gets Sewn Up With Funding Boost
Craft Group Gets Sewn Up With Funding Boost A craft group in Peterhead have been awarded funding to support their invaluable community knitting projects for local care homes and premature neonatal units as well as supporting personal artistic projects. Cairn Crafts aims to help tenants at Frank Jack Court retirement housing complex to learn new…
Coronavirus
Following the outbreak of the coronavirus (Covid-19), we have been closely monitoring the situation. The health and wellbeing of our tenants is paramount, and we are taking steps, in line with UK Government and Public Health guidance, to minimise the risk to tenants and staff. At present, the risk in our developments is considered low….
Cairn strikes a chord with children’s music charity
AN INVERNESS music charity has benefited from a funding boost allowing them to continue to support children in their early development through musical interactions. Since their inception in 2019, the Merkinch Skill Share sessions from Rokzkool Academy have been offering the young people of Merkinch a safe, warm environment to build friendships, learn new skills…
Contact Centre Training: Thursday 6 February
Staff in our contact centre are in training this Thursday. Our phones will be diverted to our out of hours service so you can still report emergency repairs. We will be back on Friday to take your calls. Thanks in advance for your patience.