Like so many others, we closed our office doors and asked our staff to work from home, as instructed by the Scottish Government around 2 years ago. Our staff worked tirelessly to ensure the services and support each of you required was given during this difficult time.
We are now in a position to start returning to the offices and we will be following a hybrid model, which means that eligible staff will split their time working at home and in the office. We will continue to follow Scottish Government guidance regarding isolation and other safety measures to make sure that our staff and customers are kept as safe as possible.
From 4th April, our offices will reopen to the public. However, we encourage you to make an appointment rather than popping in, as the person you need to speak to may be working from home or visiting another tenant in their home. Making an appointment guarantees that they will be available to speak to you.
As a reminder, you can contact us by:
- Emailing email@example.com
- Logging into My Cairn
- Direct messaging us on Facebook
- Using webchat
- Calling 0800 990 3405
Covid-19 safety measures
Please do not visit our offices if you have Covid-19, are a close contact of someone who has tested positive or are generally unwell. Please wear a face covering (unless you are exempt), use the hand sanitiser provided, keep your distance from our staff and take a lateral flow test before visiting (while they remain free). If you contract Covid-19 after visiting our offices, please let us know so that we can inform our staff.