News

We recently sent an email survey to 1,237 Cairn tenants to ask their views on the frequency, content and format of the Cairn Focus newsletter. 109 people completed the consultation, which is a response rate of 8.8%. The survey asked a series of multiple-choice questions and questions that allowed our tenants to provide written feedback….

This year’s Annual General Meeting will be held digitally on Thursday 24 September 2020 at 2pm. If you are a Shareholding Member of Cairn Housing Association and would like to attend please contact Carolyn.Owens@cairnha.com for joining instructions. Further information including the Agenda will be sent to all Shareholding Members in August.

The Scottish Housing Minister Kevin Stewart has moved to reassure social housing tenants of the safety measures in place as landlords, including Cairn and ANCHO, plan the resumption of routine repairs and planned maintenance work.  The letter also outlines measures which have been put in place to assist tenants through the pandemic. In an open…

Support for self-employed workers If you are self-employed and your business has been adversely affected by coronavirus, you have up until 13th July to claim for the Government’s Self-Employed Income Support Scheme (SEISS). The second grant will open for applications in August. You can find out more about eligibility here.   Advised to self-isolate by…

Cairn Housing Group will take the next big step in its digital revolution thanks to a £10,000 grant from the Scottish Procurement Alliance Community Benefits Fund.   The award will enable Cairn Housing Group to increase the range of channels customers can use to contact the Cairn Connect customer service team.  These will include seamless…

Are you open?  Cairn staff are continuing to work during this period. Staff are working from home and our contact centre are running slightly reduced opening hours of 9:30am to 3:30pm, Monday to Friday. We can also be contacted by webchat or by emailing enquiries@cairnha.com   Are tenants entitled to a three-month rent break, similar…

Don Jamieson has taken over the reins as Chair of Cairn Housing Association’s Board, and in its role as group parent for the Cairn Housing Group. This comes after Michael Allan has stepped down from the role. Michael will continue to serve as a Board member. Don, who previously served as Vice Chair, has had…

Cairn Housing Association has supported dozens of initiatives through the Cairn Community Fund over the last five years, with local projects across Scotland applying for much needed support to tackle social isolation, health inequalities and barriers to tenancy sustainment. From the outbreak of the Covid-19 pandemic many people have been keen to help the most…

At the beginning of the coronavirus outbreak, we suspended all work on empty homes and the allocation of our homes in line with guidance from the Scottish Government. We have recently had confirmation from the Scottish Government that we are now able to carry out work to our empty homes and start to let our…

If you’re already getting one of the old legacy benefits like tax credits, and you apply for Universal Credit because you’re income has dropped to coronavirus, your old benefits will stop as soon as you apply. The new amount you could get on Universal Credit may be less than what you get now, and you…