Pentland and Cairn – Stronger together, better for tenants Pentland Housing Association has concluded a strategic review, which involved tenants, staff and Board members, to plan for the future of the Association and how they provide their homes and services to tenants and other customers. Following an open tender exercise where they invited potential partner…
News
Stirling Wellbeing Choir
A SINGING group that exists to bring together communities in Stirling with a focus on overall wellbeing has landed funding from our Community Fund towards a much-needed electric piano.Stirling Wellbeing Choir, which runs from Allan Park South Church, has received £500, helping it to secure the new instrument, guaranteeing live backing music for years to…
Summer newsletter out now
The summer issue of Cairn Focus is being sent to tenants this week. You can read all about our Housing Officer’s trip to the UN, what Community Fund projects we’ve recently given funding to, and what tenants in Aitkin Court have been up to. You can take a read here.
New affordable housing opens in Angus
An attractive £8.1 million development of 71 much needed affordable homes in Arbroath has been opened by local MSP Graeme Dey. Cairn Housing Association has worked in partnership with Angus Housing Association to help create 36 of the new homes at Railton Crescent. The affordable development, comprised of one, two and three bedroom homes, was…
Repairs Targets Consultation
Cairn currently have repair target response times of 2 hours for emergency repairs, 2 days for urgent repairs and 10 days for routine repairs. Following on from a review of our targets compared to other landlords, we realised that our targets were a lot more challenging than other housing associations. Due to this, and given our large geographical spread of properties, we…
Happy Easter!
We hope you have a lovely long weekend. A reminder that our offices will be closed tomorrow (19th April) and Monday (22nd April) but you’ll still be able to report emergency repairs by calling 0800 990 3405.
Cairn tenants welcome new homes in Arbroath
A new housing development at Railton Crescent in Arbroath has been completed, delivering on Cairn’s ambitious five year development programme which is projected to see 400 new homes built across Scotland. 36 affordable new homes, comprised of one, two and three bedrooms, were built in Arbroath by Persimmon Homes. This £4 million development project began…
Office opening hours
As part of Cairn’s drive towards Customer Service Excellence, and our commitment to continually improving the customer experience, we are piloting an appointment based service for all Cairn tenants, alongside reduced public opening times at our offices. By offering an appointment based service we will be able to provide convenient individual timeslots and ensure that…
Cairn one of the best UK employers for second year running
Cairn Housing Association is celebrating after returning to the Sunday Times list of the best not-for-profit employers in the UK. The Sunday Times Best Companies Awards recognise organisations for creating a workplace where employees feel valued and motivated. The survey, which this year was completed by 90% of staff, analyses employee engagement across all aspects…
Care & Repair hits the mark
Cairn Housing Association’s Care & Repair Service has been awarded with a Scottish Quality Mark by Care & Repair Scotland. The Quality Mark accreditation recognises the skills, knowledge and effectiveness of Cairn’s Care & Repair Service, which has benefited thousands of people in the Inverness, Nairn and Badenoch & Strathspey areas. Cairn’s Care & Repair…
