As part of Cairn’s drive towards Customer Service Excellence, and our commitment to continually improving the customer experience, we are piloting an appointment based service for all Cairn tenants, alongside reduced public opening times at our offices. By offering an appointment based service we will be able to provide convenient individual timeslots and ensure that…
News
Cairn one of the best UK employers for second year running
Cairn Housing Association is celebrating after returning to the Sunday Times list of the best not-for-profit employers in the UK. The Sunday Times Best Companies Awards recognise organisations for creating a workplace where employees feel valued and motivated. The survey, which this year was completed by 90% of staff, analyses employee engagement across all aspects…
Care & Repair hits the mark
Cairn Housing Association’s Care & Repair Service has been awarded with a Scottish Quality Mark by Care & Repair Scotland. The Quality Mark accreditation recognises the skills, knowledge and effectiveness of Cairn’s Care & Repair Service, which has benefited thousands of people in the Inverness, Nairn and Badenoch & Strathspey areas. Cairn’s Care & Repair…
ANCHO join the Scottish Federation of Housing Associations
ANCHO, a registered social landlord and partner of the Cairn Housing Group, is the latest housing association to join the Scottish Federation of Housing Associations (SFHA). Last summer ANCHO tenants voted overwhelmingly in favour of a new constitutional partnership with Cairn Housing Association, and this move kick-started a modernisation programme of accelerated investment in existing…
Utilita appointed to take on energy supply for Our Power customers
We were disappointed to learn that Our Power, a Scottish energy company that was set up with the backing of housing associations, has ceased to trade. Ofgem has appointed Utilita Energy Limited to take on supplying Our Power’s domestic customers. This followed a competitive process run by Ofgem to get the best deal possible for…
Our Power
We are disappointed to learn that the not-for-profit energy supplier, Our Power, has gone into administration. Ofgem, the energy regulator, is appointing a new supplier for their customers. Customers of Our Power should not worry, their supplies are secure and credit balances are protected through the transfer to a new supplier. Prepayment customers should continue to…
Christmas and New Year holidays
Wishing all tenants a very Merry Christmas and Happy New Year from everyone here at team Cairn! Our services will be closed from Friday 21st December until Thursday 3rd of January. We will continue to provide our emergency repairs service 24 hours a day during the holidays on 0800 990 3405. Please refer to your Tenant…
Cairn and ANCHO partnership goes live
In July ANCHO’s tenants voted overwhelmingly in favour of a new partnership with Cairn Housing Association. ANCHO’s shareholding members then voted unanimously in favour of the required rule changes at a Special General Meeting. Final consent for the partnership has now been received from the Scottish Housing Regulator and the Financial Conduct Authority. This means…
HR Assistant
Cairn Housing Association is a national provider with almost 3,500 units in its management across Scotland. We are looking for an experienced individual to cover an exciting role within our Human Resources Team. The HR Assistant plays a pivotal role in ensuring the HR team deliver an efficient and effective service which supports the organisation…
New development at Muir of Ord
A new housing development at Westfield Gardens in the Black Isle village of Muir of Ord, has been completed. Six new 3-bedroom terraced homes were built by Tulloch Homes Express and developed with the Highland Housing Alliance. A warm welcome to our new tenants – we hope you’re enjoying your new homes!
