We have partnered with the Skills Network to offer you FREE qualifications! These courses are ideal if you want to fill gaps in your skills or knowledge or just fancy doing a bit of personal development. They are all carried out online so you can complete them around your schedule and come with a nationally…
News from Cairn
New Development in Aviemore
We have handed over keys to tenants at our latest new development in Aviemore. The homes, which give a welcome boost of affordable rented housing in Highland, contribute towards the Scottish Government’s drive to deliver 110,000 affordable new homes by the end of 2032. Developed with the support of the Scottish Government and the Highland…
Results of Customer Services Survey
In our spring email newsletter, we asked tenants a few questions about customer service at Cairn. We received 89 responses. What are the most important services to you as a tenant? Friendly customer service That requests are acted on quickly, and they are – e.g. Sealing round shower, cupboard shelf falling down. We are confident…
Homes for Ukraine
On 14 March, the UK Government launched the ‘Homes for Ukrainians’ website where people can record their interest in providing a home to Ukrainian refugees. The Scottish Government has proposed to become ‘super sponsors’ to allow up to 3,000 Ukrainians to come to Scotland as part of the first wave of refugees fleeing the war. Once people…
Pentland tenants transfer to Cairn
Tenants of Pentland Housing Association have now transferred to Cairn Housing Association. The transfer will deliver £6.3 million of investment in tenants’ homes and the local community, alongside a locked in five-year affordable rent guarantee and continued local services delivered by a new combined team based in Thurso. Tenants voted overwhelmingly in favour of transferring…
Return to offices
Like so many others, we closed our office doors and asked our staff to work from home, as instructed by the Scottish Government around 2 years ago. Our staff worked tirelessly to ensure the services and support each of you required was given during this difficult time. We are now in a position to start…
Community Fund
We have funding available to support projects and events in our communities. Have a look below at the projects we’ve recently funded. Feeling inspired? What are you waiting for? Get your application in now! Edinburgh Food Social Since forming in 2020 Edinburgh Food Social has provided over 130,000 ready-to-heat meals to individuals in communities across…
Cairn Housing Group secures funding to address fuel poverty
Cairn Housing Group has been awarded a grant of £264,920 from the Scottish Government’s Social Housing Fuel Support Fund. The Group, which consists of Cairn Housing Association, Ancho, and commercial subsidiary Cairn Living, will reach out to families with children aged 19 and under who are currently in fuel poverty with a one-off £130 payment,…
Results of Equality Survey
In October we asked tenants in our email newsletter how equality, diversity and inclusion could be better at Cairn. We received 11 responses. What do you think Cairn needs to do to become a more diverse, equal and inclusive organisation to tenants and other customers? Survey your customers and ask them how they fit within…
Rechargeable repairs
Except where you have caused the damage, we are responsible for the majority of repairs to your home. Did you know that you have responsibility for carrying out certain repairs though? If a repair is your responsibility you should arrange to have the work done yourself using a qualified tradesperson. However, if the repair needs…
