News

Increased cleaning at sheltered and retirement courts To try and keep you safe, we are aiming to increase the amount of cleaning that is carried out in our courts. Cleaners will be focusing on frequently used touch points such as door handles, bannisters and lifts. Staff costs, such as cleaners, are paid for through service…

To comply with government guidelines, Cairn’s head office is closed for at least the next four weeks. Therefore, our mail is not being collected as regularly as normal. To continue to provide the best service possible we request that any invoices, statements or other finance related correspondence is emailed to the address below rather than…

We understand that this is a worrying time for many people and that you may be suffering from a loss of income. We know that some of you may be worried about your rent as well as other bills. We want to reassure tenants that we will not be taking legal action to evict tenants…

Cairn Housing Association and Pentland Housing Association are pausing partnership discussions that would have seen Pentland homes and services transferring to Cairn.  At a time when social housing providers are responding to the significant challenges posed by the Covid-19 coronavirus pandemic, the focus of both organisations must be on ensuring essential services are provided to…

We were experiencing some problems with our phone lines this morning. They’re now back up and running and our team is ready to take your call. Our apologies for any inconvenience.

We are acutely aware that older people, and those with underlying health conditions, are at higher risk from coronavirus. Our Incident Management Team are closely monitoring guidance from Health Protection Scotland and the Scottish Government.  We’re now putting in place additional measures to reduce the spread of infection, and protect tenants and staff. Communal areas…

The government has issued updated advice on social distancing to reduce the risk of transmission.  Detailed advice is available at www.gov.uk Of particular note are: Avoid contact with someone who is displaying symptoms of coronavirus Maintain a distance of at least one meter from other people, if you can reach out and touch them they…

With the ongoing COVID-19 situation at the forefront of everyone’s mind, we wanted to assure you that the health and safety of our tenants, other customers, contractors and staff is our absolute priority. The commitment from Cairn Housing Association is that we will adhere to the guidance issued by Health Protection Scotland and the Scottish…

Cairn Housing Group is celebrating after being named once more as once as one of the best companies to work for in the UK. The Edinburgh-headquartered organisation was named in the list of the 100 best not-for-profit employers in The Sunday Times Best Companies Awards – the third year running it has picked up the…

Cairn Housing Association has signed up to a collaborative initiative that aims to develop and foster new technology-based solutions to help to drive improvements in its service to tenants. The Technology Enabled Care Charter (TEC) is a national programme, funded by the Scottish Government and hosted by the Scottish Federation of Housing Associations, which provides…