Cairn Housing Association

Affordable homes, for everyone

Useful documents

Our resources library contains most of the publications and documents that we produce – from tenants’ newsletters to annual reports to strategies and policies. You can find our Regulator Engagement Plan here.

Accounts

Ancho Report and Financial Statement for the year ended 31 March 2025

Download (pdf | )

Cairn Report and Financial Statement for the year ended 31 March 2025

Download (pdf | )

Report and Financial Statement for the year ended 31 March 2019

Download (pdf | )

Report and Financial Statement for the year ended 31 March 2020

Download (pdf | )

Report and Financial Statement for the year ended 31 March 2021

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Report and Financial Statement for the year ended 31 March 2022

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Report and Financial Statement for the year ended 31 March 2023

Download (pdf | )

Report and Financial Statement for the year ended 31 March 2024

Download (pdf | )

Assurance Statements

Annual Assurance Statement 2020

Download (pdf | )

Annual Assurance Statement 2021

Download (pdf | )

Annual Assurance Statement 2022

Download (pdf | )

Annual Assurance Statement 2023

Download (pdf | )

Annual Assurance Statement 2024

Download (pdf | )

Annual Assurance Statement 2025

Download (pdf | )

Board Minutes

2022/01, Joint Board for Cairn and Ancho Meeting Minutes

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2022/03, Joint Board for Cairn and Ancho Meeting Minutes

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2022/05, Joint Board for Cairn and Ancho Meeting Minutes

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2022/09, Cairn Board Meeting Minutes

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2022/09, Joint Board for Cairn and Ancho Meeting Minutes

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2022/11, Joint Board for Cairn and Ancho Meeting Minutes

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2023/01, Joint Board for Cairn and Ancho Meeting Minutes

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2023/03, Joint Board for Cairn and Ancho Meeting Minutes

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2023/05, Joint Board for Cairn and Ancho Meeting Minutes

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2023/08, Joint Board for Cairn and Ancho Meeting Minutes

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2023/09, Joint Board for Cairn and Ancho Meeting Minutes

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2023/11, Joint Board for Cairn and Ancho Meeting Minutes

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2024/01, Joint Board for Cairn and Ancho Meeting Minutes

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2024/03, Joint Board for Cairn and Ancho Meeting Minutes

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2024/05, Joint Board for Cairn and Ancho Meeting Minutes

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2024/08, Joint Board for Cairn and Ancho Meeting Minutes

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2024/09, Cairn Board Meeting Minutes

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2024/11, Cairn Special Board Meeting Minutes

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2024/11, Joint Board for Cairn and Ancho Meeting Minutes

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2024/11, Joint Board for Cairn and Ancho Strategy Day Minutes

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2025/01, Joint Board for Cairn and Ancho Meeting Minutes

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2025/03, Joint Board for Cairn and Ancho Meeting Minutes

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2025/05, Joint Board for Cairn and Ancho Meeting Minutes

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2025/08, Joint Board for Cairn and Ancho Meeting Minutes

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2025/10, CHA Board Minutes

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2025/10, CHA Strategy Day Minutes

Download (pdf | )

2025/12, CHA Board Minutes

Download (pdf | )

Business Plan

Business Plan 2024 – 2027

Download (pdf | 5mb)

Forms

Alterations and Improvements Form

Download (pdf | )

Assignation Application Form

Download (pdf | )

Joint Tenancy Application Form

Download (pdf | )

Lodger Application Form

Download (pdf | )

Mutual Exchange Application Form

Download (pdf | )

Mutual Exchange Form: Highland Area

Download (pdf | )

Permission to Keep a Pet Form

Download (pdf | )

Governance

Application for Membership Form

Download (pdf | )

Board Recruitment Policy

Download (pdf | )

Cairn Company Rules

Download (pdf | )

Membership Policy

Download (pdf | )

Standing Orders

Download (pdf | )

Leaflets

Antisocial Behaviour

Download (pdf | 332kb)

Exchanging your Home

Download (pdf | 326kb)

Helping to Keep You Warm

Download (pdf | 359kb)

How to Pay Your Rent

Download (pdf | 340kb)

Improvements & Alterations

Download (pdf | 327kb)

Involving our Customers

Download (pdf | 312kb)

Making a Complaint

Download (pdf | 226kb)

Medical Adaptations

Download (pdf | 314kb)

Repairs to your Home (North)

Download (pdf | )

Repairs to your Home (South)

Download (pdf | )

Service Charges

Download (pdf | )

Welfare Benefits and Money Advice Service

Download (pdf | 341kb)

What Happens if I Fall Behind with my Rent?

Download (pdf | 339kb)

Newsletters

Newsletter 1, Spring 2025

Download (Other | )

Newsletter 2, Summer 2024

Download (Other | )

Newsletter 3, Autumn 2024

Download (Other | )

Newsletter 4, Winter 2024

Download (Other | )

Other useful documents

Contracts Register

Download (Other | 15kb)

Housing application brochure

Download (pdf | )

Procurement Report 2024-25

Download (pdf | )

Scottish Secure Tenancy Agreement

Download (pdf | )

Significant Performance Failure

Download (pdf | )

Policies

Antisocial Behaviour Policy

Download (pdf | )

Complaints Handling Procedure

Download (pdf | )

Debt Collection Policy

Download (pdf | )

Lettings Policy

Download (pdf | )

Procurement Policy

Download (pdf | )

Rent Policy

Download (pdf | )

Rightsizing Scheme Policy for Highland Tenants

Download (pdf | )

Sustainability Policy

Download (pdf | )

Strategies

Asset Management Strategy

Download (pdf | 5.84Mb)

Customer Excellence Strategy

Download (pdf | 5.08Mb)

Customer Involvement Strategy

Download (pdf | 3.04Mb)

Development Strategy

Download (pdf | )

Equality, Diversity and Inclusion Strategy

Download (pdf | )

Health & Safety Strategy

Download (pdf | 1.96Mb)

Marketing & Communications Strategy

Download (pdf | 1.41Mb)

People Strategy

Download (pdf | 3.45Mb)

Procurement Strategy

Download (pdf | 142kb)

Tenant Engagement Strategy

Download (pdf | )

Tenant Handbooks

Repair Handbook

Download (pdf | )

Tenant Handbook

Download (pdf | 2MB)

Your guide to keeping safe in your home

Download (pdf | )
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